Terms and Conditions of Services:
All class fees paid are non refundable. Failure for a enrollee to show or attend a scheduled class or training without prior notice is at the expense of the purchaser to recover all cost from the absent enrollee. Care Wise Consulting is a non-recoverable source for payments issued if an enrollee fails to show as scheduled according to the terms here in. No student shall be allowed to participate in any class if more than fifteen minutes tardy from the scheduled start time. We request all student arrive ten minutes prior to class start time for roll call and sign in. Group discounts apply to a single entity bookings and is not applicable to total sum of enrollees in any given educational training session.
Listed cost for educational services and products rendered include fees for registry placement and e-learning materials. Care Wise Consulting makes every effort to place students in full compliance status on the registry within 48 hours. In rare occasions with extenuating circumstances it may take up to the 10 days allowed by law.
Extenuating provable circumstances may apply and allow student to enter another class if space is available. The class may not be at the original booked site and may entail travel to a Host Facility or company sponsored site. Extenuating circumstances include death of an immediate family member (Grand parent, parent, spouse, sibling, or child) of an attendee within 96 hours of the expected class start, unexpected hospitalization or motor vehicle accident involving injury rendering them unable (not unwilling) to attend, natural disaster, or acts of terrorism. Proof may be required in the form of obituary, police report, or medical documentation and must contain the enrollees direct name. Proof must be submitted within ten business days (excluding federally sanctioned holidays) to billing@carewiseconsulting.com .
Ten business days starts on the day the class was set to meet initially or start if it is more than a 1 day enrollment.
Full cancellation with refund will apply only to cancellations made 24 hours or more in advance of a scheduled educational training start time. Cancellations less than 24 hours will be rebookable as credit forward for the same enrollment that was late cancelled. Cancellations less than 4 hours will be non refundable unless the Extenuating provable circumstances apply and may be subject to forfeiture based on class size.
Booking two enrollees and cancelling one of those two booked students may cause the price to be charged at a single person rate as though it was an individual attendee training (a one person one instructor training session) unless other attendees meet minimum requirements set forth for each class. This price is calculated as: two enrollee fee divided by two plus $150 for Medication Aide. This price is calculated as: two enrollee fee divided by two plus $100 for all other DHS 83.20 training sessions. This calculation may apply only in the circumstance that a two student class is not met due to a less than 4 hour cancellation causing a two enrollee booking to become a single.
Credits or debits on fees for services may be applied to negative balances or credited to future enrollments. Direct refunds must be requested in writing via email from the corporate contact email address for facilities enrollees and may take up to 30 days to process. Direct refund request should be emailed to: billing@carewiseconsulting.com
Failure of student to attend may cause cost to be adjusted accordingly to purchasers as laid out in the fee schedule page.
Proof of a student death occurring prior to class start will allow full refund for the classes enrolled without an increase in the fee structure being applied. It may also result in monies owed to the booking agent/company/purchaser, however will be credited to any account with a negative balance before any refunds are issued.
Upon proof of an unexpected attendees death the purchasing agent must notify Care Wise Consulting and if a positive or zero balance is contained within the account for services performed, a full refund, or remaining balance refund will be issued. Accounts with an initial negative balance will have the difference refunded if applicable. Notice of unexpected attendee death must be in writing with proof (obituary or death notice) via email within 14 days of the enrollees death from the corporate contact email address and may take up to 30 days to process. Direct refund request due to death should be emailed to: billing@carewiseconsulting.com .
Any representative enrolling or purchasing services for an enrollee on behalf of a company acknowledges that the individual has had their background check completed by the enrolling or purchasing agent or company in accordance to Wisconsin State law. They further acknowledge the enrollee is eligible to be employed as a caregiver in the State of Wisconsin, and agree to make these available to the company or any of its employees upon request prior to or at the start of any educational services provided.
Care Wise Consulting will not be held liable for fees of services rendered for individuals, facilities, entities or purchasing agents who fail to verify an enrollees eligibility to perform as a caregiver in the State of Wisconsin prior to paying any associated fees or cost for educational and training services.
Purchasers of services will be required and agree to provide proof of completed care giver background checks for enrollees attending at a Host Facility (a facility not of their own employ or owed by or acting as a subsidiary of that employing company). Failure to provide the completed caregiver back ground check a minimum of two hours prior to an enrollees scheduled class start at a Host Facility will result in disqualification of an enrollee to participate in an enrolled class and forfeiture of fees paid for services unless other arrangements have been made prior to the enrollees scheduled start time (e.g. the enrollee will be bringing a paper copy with them to the class).
Care giver background checks may be emailed to any Care Wise Consulting email address or faxed to the main fax number listed on the contact page. The time stamp on the receivers fax or email shall serve as valid proof of time of receipt by Care Wise Consulting; certain exceptions may apply based on instructor ability to receive such documents after the cut off time frame.
The contracting, purchasing, or enrolling party may be held legally liable for any damages caused by misleading statements or falsified documents submitted in reference to the completion of the Wisconsin Caregiver background check and its applicable laws.
Care Wise Consulting does not assume liability for students personal actions while attending any of the companies educational offerings nor does Care Wise Consulting guarantee that a student will successfully complete any or all enrolled trainings. Care Wise does not educate on professionalism and boundaries and may dismiss an enrollee for inappropriate behavior including but not limited to sleeping during enrolled trainings, inappropriate or frequent unrelated disruptions, inappropriate demeanor or actions toward other students, drug or illicit substance use, or acute intoxication, and harassment based on any federally protected status. Refunds will not be offered if a student is dismissed for inappropriate behavior, conduct, or professionalism and becomes responsibility of the purchasing agent to seek recovery from the enrollee. Dismissed students may be ineligible to attend further enrollments with Care Wise Consulting. A full course retake fees will apply to any courses not successfully completed.
All disputes arising from the Terms and Conditions of Service should first be emailed to the attention of Bryan Ducane: bducane@carewiseconsulting.com for review and resolution. By purchasing any products or services contained within the Care Wise Consulting website, the contracting or purchasing party agrees to first contact the above person at the above e-mail address to attempt resolution. If resolution can not be amicably reached to the satisfaction of both parties, the parties agree to independent arbitration versus a court of law and waive such rights for action in a court of law under local, county, municipal, district, state, tribal, and federal jurisdiction. The Terms and Conditions of Service are applicable to any individual enrollee, contracted agent, contracted facility, or facility representative who may be responsible for enrolling, purchasing, and assuring payment for services rendered for a facility or those acting in that capacity. Legal fees including, but not limited to filing fees, lawyer fees, lost time, and loss of goods and services may also become responsibility of a delinquent party who has failed to meet responsibilities or obligations for services outlined in these terms and conditions or as negotiated in a signed contract. Any individual who enrolls in services through any online, phone, email, or facsimile means is also subject to the terms and conditions of service for payment received or held for services that were to be rendered.
By enrolling in any of the education or training offerings contained within Care Wise Consulting's website, any purchaser providing payment for or acknowledgment to provide payment for services by enrolling attendees or oneself in any of Care Wise Consulting's educational trainings or consultant services, acknowledges acceptance of these Terms and Conditions of Services.
Host Facility Terms of Service: Discount of 10% applies for all billed or paid charges of enrollees attending as individuals or attendees from an outside entity utilizing Care Wise Consulting's educational training products. E.g. : A host facility opts for a 3 student Med Aide class and all enrollees show. The facility is charged $630.00. An outside entity books a class for 2 enrollees at $450.00 and 1 individual enrollee attends at $375.00 at your host facility. The ten percent discount rewarded is of the total cost of hosted enrollees from outside entities. $450. plus $375. equals $825.00. Ten percent of total hosted enrollees equates to $82.50 discount. Host Facility savings are advanced prior to billing (monthly) for post paid accounts and credited forward for prepaid accounts (with next purchase). Care Wise Consulting does not guarantee outside enrollees or discounts if no outside enrollees attend. Host Facility discounts apply only when enrollees purchase and attend educational services.
Care Wise Consulting requires a Host Facility have ample space for equipment , supplies, and seating with table or counter top space for up to ten students and up to two instructors. Climate controlled room adequate for the season with sufficient lighting and electrical outlets for instructor needs (2 minimum). Table or counter top space not less than 2 feet by 4 feet at seated or waist height for instruction and demonstration. *Internet speeds should be available at speeds of no less than 10mbps downlink by 3mbps uplink and available via wireless or ethernet connection. *Wall space for projection that is at least 36 by 24 inches (43 inches diagonal) or connectable accessible (not password protected) TV or Monitor for attaching or mirroring materials and videos via HDMI cable. A bathroom with hand washing facilities must also be available unlocked or locked with a key or passcode available.
Care Wise Consulting assumes liability for students activities only while performing under the direct supervision of our licensed instructors during the scheduled training hours attended relating to the materials presented. This will apply to the 2 hour revision period for the Certified Med Aid Class if it is needed for enrollee development.
Care Wise Consulting can not and will not assume liability for injury to an enrollee or attendee caused by a Host Facilities visitors, staff, maintenance, facilities upkeep, or equipment, or lack thereof, whether intentional or unintentional. This includes occurrences within the interior and exterior of dwellings and buildings of a Host Facility, building entrances and exits, hallways, corridors, and rooms contained within those buildings of the Host Facility, parking areas (whether dedicated as such or not), lawns and landscaping, sidewalks, gutters, curbing, over hangs, garages or other protective parking structures, driveways, and lots-paved or unpaved, and any easements owned, leased or rented by a host facility.
Host Facility Terms of Service apply only to contracted entities receiving the discount listed above.
If applicable: Terms and Conditions of Service may vary and be individualized to the contracted Educational and Consultant services. See your contract for further information and details.
All contracts are legally binding once negotiated and signed by both parties. Contracts are bound to the legal terms and conditions forestated within these Terms and Conditions of Service unless otherwise negotiated and termed into the individual contract.
(*)Technology Terms marked by the asterisk may be negotiable.